Is there a conversation you’re dreading?

Do you have a co-worker or client you’d rather avoid? A loaded topic you need to raise with a loved one? A roommate with a habit that’s driving you nuts, but that’s “not worth the fight” (until you have it anyway)?

Now We’re Talking is a workshop on communicating well when the stakes are high: how to be assertive instead of aggressive or defensive. Constructive instead of destructive. How to navigate a conversational minefield and feel like you got somewhere.

Now We’re Talking is based on well-established conflict resolution principles that anyone can use. We’ll cover things like:

  • What makes people feel attacked – and how to avoid it
  • Keeping the focus on the problem, not the person
  • Shifting from “who’s at fault” to “what can we do?”

It’s practical & down-to-earth, because you need more than cliches. We’ll reinforce the skills you already have, in a setting that’s safe, supportive, and maybe even fun. So that when that conversation happens, you’re ready to deal with it.

NOW we’re talking.




Saturday April 28
1:30 to 4:00 PM

Holiday Inn conference centre
Ostin Rooms A&B
327 Ontario St.
St. Catharines ON