Mediation

A mediator is a neutral, unbiased third party who helps people to settle disputes outside of court.

A
mediator
will….

  • help people work toward solutions when solutions seem impossible.
  • keep people talking when they are ready to walk away.
  • acknowledge anger and frustration, without letting them derail the process.
  • channel energy away from blame and retribution and into solving the problems at hand.

A
mediator
will not….

  • take sides, or support either party at the expense of the other.
  • impose a solution. Instead, he or she will help both parties to generate workable ideas and arrive at a mutually acceptable agreement.